EZdiag. Easydiag app does not upgrade now and does not support Mdiag, golo easydiag+.
Yes, We provide 1 year free update for software. After 1 year, you will need to pay for the update. The price is $19.95 to $29.95, depending on different device and software.
Yes, you can ignore the update and still keep using the old version of software. But you may miss some new features.
Yes, you can set up more than one device in your account. For example, you can set up 1 EasyDiag3.0, 1 M-Diag Pro, and 1 EZCheck. But you can’t set up 2 same devices in your account.
English,Japanese,Korean,French, Spanish, Portuguese,Italian,Russian, German, Polish, Romanian, Dutch, Arabic, Czech, Danish, Greek, Persian, Finnish, Hungarian, Swedish, Turkish, Serbian, Croatian, Chinese
Change the language of your smartphone in language setting.
Yes, if you lost an EasyDiag3.0 and you bought a new one. You can set up the new one in your account and transfer the software to it. This is only limited to the same model. You can’t transfer the software of EasyDiag to M-Diag Pro.
Firstly, please cofirm the new adapter is not activated yet. Then please do as follows:
1. login the account which is registered with the device
2. click "Mine"---->>>click "My device"
3. find the hardware you want to replace---->>> click "replace"
4. enter new serial number and verification code
For different scanners, there are different supported car brands. And we also keep updating new brands. If you are not sure about it, please contact our service or Facebook page:
We will tell you the answer as soon as possible.
We can reset password for you. But we need to make sure that your are the real owner of the account. (You can provide detail like: email address, account name, registered date, software you buy etc) You can contact our service or Facebook page:
We will reset password for you once we confirm that you are the owner of the account.
All products on our official website are shipping-free. We can ship to almost all countries of the world. And if you want to choose faster shipping, you need to pay for the additional delivery fee. It is about $10-$40, depending on your destination.
Due the different distance and policy of different countries, the delivery time is also different. You can see the predicted delivery time table in our website:
But still, this is only for reference.
Due to the policy of Launch, we have officially canceled EOBD in our software. But you can still access to engine check in car brand software. It is much more powerful than EOBD. And if you only need EOBD, you can check out EZCheck. It still keeps EOBD for all cars.
Yes, the cable supports all OBDII scanners from us.